Never Pay Salon Prices Again
ExtendedLengths.com carries an enormous selection of the world's finest beauty products.All top brands:Paul Mitchell - Redken - Wella - Goldwell Plus hundred's more.
These fine beauty products can only be found in professional beauty salons, but ExtendedLengths.com offers them to you with the comfort of ordering straight from your home. Here at ExtendedLengths.com you will discover hard-to-find products at discounts up to 70% off retail.
We guarantee by all means that all items purchased from ExtendedLengths.com are 100% authentic and original. You will receive top-quality products, no imitations or generics that are commonly found in grocery stores. We buy products only from direct and authorized distributors. With the convenience of ordering online with our secure credit card processing, you will never have to go through the hassle of long lines or crowded parking spaces.
We invite you to browse through our vast catalog and we hope you find all of your beauty needs at ExtendedLengths.com. Please take note we are constantly adding merchandise to our website. If you would like to be informed of new products, please join our mailing list.
Our contact information
****For a Immediate Response Please email us******
customerservice@extendedlengths.com
We are a Hair salon so during Salon Hours the phone is transferred to voice mail - so please email Us if you need Immediate assistance- Thank You
We request you to kindly place your order on the website which is 100% secure.
customerservice@extendedlengths.com
Monday - Friday
9 a.m- 6 p.m CST
1-866-531-6641 (Please leave a detailed voice message with your order number).
Your patience is much appreciated while we do our level best to answer all your queries and questions at the earliest.
If your call is pertaining to the use of a product, kindly send us an email as our product specialist is not available over the phone.
651 S. Sutton Rd. Suite 126
Streamwood, IL 60107
customerservice@extendedlengths.com
****For a Immediate Response Please email us******
customerservice@extendedlengths.com
We are a Hair salon so during Salon Hours the phone is transferred to voice mail - so please email Us if you need Immediate assistance- Thank You
We request you to kindly place your order on the website which is 100% secure.
customerservice@extendedlengths.com
Monday - Friday
9 a.m- 6 p.m CST
1-866-531-6641 (Please leave a detailed voice message with your order number).
Your patience is much appreciated while we do our level best to answer all your queries and questions at the earliest.
If your call is pertaining to the use of a product, kindly send us an email as our product specialist is not available over the phone.
651 S. Sutton Rd. Suite 126
Streamwood, IL 60107
customerservice@extendedlengths.com
*** SHIPPING COSTS ***
Just to let everyone know, UPS and the Postal Service have announced rate increases which go into effect in January. UPS Ground service rates are expected to increase about 6% on the average. However, since fuel prices have been coming down, their fuel surcharge has also been coming down. Overall, we don't expect any big changes in UPS shipping costs for our customers, but you may see some variation after January 5, 2009. The Postal Service is raising rates in January.
Shipping and Handling Rates for USPS as of 1/2009: *All packages shipped USPS Priority mail 2-3 Business days after a 3 business days regular handling time and you will be supplied a tracking number Unless UPS is selected.
1 items: $7.75
2 items: $10.30
3 and 4 items: $11.80
5 items: $11.80
6 to 7 items: $12.80
7 to 13 items is: $13.80
14 to 15 items is: $15.30
16 to 17 items is: $18.00
18 items and up is $20.00
****Pleases Understand that the United States Postal Service does not Guarantee 2-3 days of delivery on Priority mail,it is only there estimated time of delivery for Priority Mail parcels.
If a guaranteed date of delivery is required we suggest choosing UPS.
Summary of My Policies...
Shipping & Handling After your order has been processed, we have a 3 business days handling time and the order will be delivered via USPS (United States Postal service), or UPS (United Parcel Service) Which ever service is selected during check out.
Orders placed prior to 9am CST, Monday through Friday, will be processed the next Business day; otherwise, it will be processed the following day. Weekend and holiday orders will be shipped the following business day. Our normal business days are Monday through Friday.
For example, if you place your online order at 10am CST on Monday and select Next Day air, it is considered as a Tuesday order and will be shipped on Wednesday, arriving on Thursday.*
Ground UPS: 8 - 12 business days 3 Day UPS: 3 - 6 business days Next Day UPS: 2 - 3 business days
* Note: Delivery date is subject to state-to-state and/or determined by method of delivery requested.
Order Tracking When you place an order at , a confirmation number will be issued to you. An e-mail message will also be sent to you in regard to your order status. Please include this number on all of your correspondence to us so that we can better serve you. You can also log into your account with your email address and password and check the status of your order online.
International Orders: In most cases when choosing USPS as your shipping company orders usually take 2-3 weeks for delivery depending on your country's customs department.
***USA Orders: Please email us if you do not receive your order in 14 days of receiving your shipping and tracking information.
Back Orders & Out of Stock If your requested items are back ordered or out of stock, we will ship what is available and you will only be charged for what is shipped.
Please note that products pictures on our website DO NOT always represent what we have in stock. Because manufacturers are constantly updating the look of their bottle design, we may carry the newer packaging of a product while our website may still show the old bottle design. Further more, we may carry the previous packaging of a product when a manufacture may currently have a new look to its product that we choose to represent on our website.
Because we carry thousands of products on our website, in some cases there may be typographical errors. We do have the right to cancel your order if there is a typographical error on a product you ordered.
Any discrepancy (including damages) in your order must be reported within 48 hours upon delivery by shipping carrier.
We do not guaranty availability of the product if it has been discontinued, sold out, or not available from our suppliers. If product you choose will not be obtainable all of your money will be refunded promptly.
Return, Cancel & Exchanges:If you are not satisfied with any of the products you receive, you may return the item within 14 days of the delivery date for a refund. All returned items are subject to a 20% restocking fee . Please note that original shipping charges are non-refundable. There are no refunds on any item(s) that has been used or don't have its original packaging. To qualify for a refund, ALL items must be returned unused and in their original condition, including the original packaging and containers, documentation, warranty cards, manuals, all accessories. Any electrial appliance that has been opened/used, and the seal of the electrical cord has been untied - return will not be honored and there will be no refund issued.
We will refund your money to the credit card you used to purchase your item. Within 30 days of receiving and processing your return, we will issue a refund. Depending on your billing cycle, the refund will reflect on your statement within 2 billing statements.
Due to Health Code Regulations, we can NOT accept returns on the following products: hair brushes, nail polish, make-up / cosmetics, hair extensions or hair pieces.
If you would like to return a product, please email our Customer Service Department for a Return Merchandise Authorization (RMA) number. This RMA number must be written on the outside of the box, and please include the packing slip inside. Please note that we cannot issue a refund for items returned without this authorization number. For your protection, we recommend that you use Insured UPS or Insured United States Postal Service when returning goods. We prefer return requests be handled ONLY through email to expedite your return.
We will notify you via e-mail of your refund once we have received and processed your returned product. Please note that we can refund shipping costs only if the return is a result of our error.
We provide no refunds for unauthorized items returned to us. All merchandise being returned must be authorized before you return it, and must be arranged within 14 days of receiving your order. Unauthorized returns and returned items that do not meet our guidelines become the property of extendedlengths.com and will be disposed of.
Your satisfaction is our priority.
You may send the box back to us via any conventional carrier method (US Postal Office, UPS, Fed Ex, DHL and etc.).
Returns should be sent to: 651 S. Sutton Rd. Suite 126 Streamwood, IL 60107 USA
If you have any additional questions, please email our Customer Service Department at customerservice@extendedlengths.com
Refused Delivery: If a order is placed and upon delivery the package is refused, NO Refund will be issued unless previous authorization is given.
Notes: The Return & Exchanges policy above only applies to the orders shipped to United States. All international orders (including Canada) cannot be exchanged or refunded.
I am a licensed professional and not a bulk distributor nor a mass-marketer. I provide this personal shopping service to my clients and customers as a convenience and for their own personal consumption. I do not condone or support diversion. I guarantee that the products sold are authentic genuine salon-professional products from authorized distributors. Extended Lengths is not affiliated with the product lines. The images and descriptions of all products displayed belong to their respected owners, along with all copyrights and trademarks.
Just to let everyone know, UPS and the Postal Service have announced rate increases which go into effect in January. UPS Ground service rates are expected to increase about 6% on the average. However, since fuel prices have been coming down, their fuel surcharge has also been coming down. Overall, we don't expect any big changes in UPS shipping costs for our customers, but you may see some variation after January 5, 2009. The Postal Service is raising rates in January.
Shipping and Handling Rates for USPS as of 1/2009: *All packages shipped USPS Priority mail 2-3 Business days after a 3 business days regular handling time and you will be supplied a tracking number Unless UPS is selected.
1 items: $7.75
2 items: $10.30
3 and 4 items: $11.80
5 items: $11.80
6 to 7 items: $12.80
7 to 13 items is: $13.80
14 to 15 items is: $15.30
16 to 17 items is: $18.00
18 items and up is $20.00
****Pleases Understand that the United States Postal Service does not Guarantee 2-3 days of delivery on Priority mail,it is only there estimated time of delivery for Priority Mail parcels.
If a guaranteed date of delivery is required we suggest choosing UPS.
Summary of My Policies...
Shipping & Handling After your order has been processed, we have a 3 business days handling time and the order will be delivered via USPS (United States Postal service), or UPS (United Parcel Service) Which ever service is selected during check out.
Orders placed prior to 9am CST, Monday through Friday, will be processed the next Business day; otherwise, it will be processed the following day. Weekend and holiday orders will be shipped the following business day. Our normal business days are Monday through Friday.
For example, if you place your online order at 10am CST on Monday and select Next Day air, it is considered as a Tuesday order and will be shipped on Wednesday, arriving on Thursday.*
Ground UPS: 8 - 12 business days 3 Day UPS: 3 - 6 business days Next Day UPS: 2 - 3 business days
* Note: Delivery date is subject to state-to-state and/or determined by method of delivery requested.
Order Tracking When you place an order at , a confirmation number will be issued to you. An e-mail message will also be sent to you in regard to your order status. Please include this number on all of your correspondence to us so that we can better serve you. You can also log into your account with your email address and password and check the status of your order online.
International Orders: In most cases when choosing USPS as your shipping company orders usually take 2-3 weeks for delivery depending on your country's customs department.
***USA Orders: Please email us if you do not receive your order in 14 days of receiving your shipping and tracking information.
Back Orders & Out of Stock If your requested items are back ordered or out of stock, we will ship what is available and you will only be charged for what is shipped.
Please note that products pictures on our website DO NOT always represent what we have in stock. Because manufacturers are constantly updating the look of their bottle design, we may carry the newer packaging of a product while our website may still show the old bottle design. Further more, we may carry the previous packaging of a product when a manufacture may currently have a new look to its product that we choose to represent on our website.
Because we carry thousands of products on our website, in some cases there may be typographical errors. We do have the right to cancel your order if there is a typographical error on a product you ordered.
Any discrepancy (including damages) in your order must be reported within 48 hours upon delivery by shipping carrier.
We do not guaranty availability of the product if it has been discontinued, sold out, or not available from our suppliers. If product you choose will not be obtainable all of your money will be refunded promptly.
Return, Cancel & Exchanges:If you are not satisfied with any of the products you receive, you may return the item within 14 days of the delivery date for a refund. All returned items are subject to a 20% restocking fee . Please note that original shipping charges are non-refundable. There are no refunds on any item(s) that has been used or don't have its original packaging. To qualify for a refund, ALL items must be returned unused and in their original condition, including the original packaging and containers, documentation, warranty cards, manuals, all accessories. Any electrial appliance that has been opened/used, and the seal of the electrical cord has been untied - return will not be honored and there will be no refund issued.
We will refund your money to the credit card you used to purchase your item. Within 30 days of receiving and processing your return, we will issue a refund. Depending on your billing cycle, the refund will reflect on your statement within 2 billing statements.
Due to Health Code Regulations, we can NOT accept returns on the following products: hair brushes, nail polish, make-up / cosmetics, hair extensions or hair pieces.
If you would like to return a product, please email our Customer Service Department for a Return Merchandise Authorization (RMA) number. This RMA number must be written on the outside of the box, and please include the packing slip inside. Please note that we cannot issue a refund for items returned without this authorization number. For your protection, we recommend that you use Insured UPS or Insured United States Postal Service when returning goods. We prefer return requests be handled ONLY through email to expedite your return.
We will notify you via e-mail of your refund once we have received and processed your returned product. Please note that we can refund shipping costs only if the return is a result of our error.
We provide no refunds for unauthorized items returned to us. All merchandise being returned must be authorized before you return it, and must be arranged within 14 days of receiving your order. Unauthorized returns and returned items that do not meet our guidelines become the property of extendedlengths.com and will be disposed of.
Your satisfaction is our priority.
You may send the box back to us via any conventional carrier method (US Postal Office, UPS, Fed Ex, DHL and etc.).
Returns should be sent to: 651 S. Sutton Rd. Suite 126 Streamwood, IL 60107 USA
If you have any additional questions, please email our Customer Service Department at customerservice@extendedlengths.com
Refused Delivery: If a order is placed and upon delivery the package is refused, NO Refund will be issued unless previous authorization is given.
Notes: The Return & Exchanges policy above only applies to the orders shipped to United States. All international orders (including Canada) cannot be exchanged or refunded.
I am a licensed professional and not a bulk distributor nor a mass-marketer. I provide this personal shopping service to my clients and customers as a convenience and for their own personal consumption. I do not condone or support diversion. I guarantee that the products sold are authentic genuine salon-professional products from authorized distributors. Extended Lengths is not affiliated with the product lines. The images and descriptions of all products displayed belong to their respected owners, along with all copyrights and trademarks.
